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Moose Hotel & Suites’ latest travel and COVID-19 updates

Moose Hotel & Suites

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Moose Hotel & Suites

 The design of the Moose is Mountain elegance with warm, rich, natural materials. Located a 1 minute walk from the heart of downtown Banff, the Moose Hotel & Suites features 174 air conditioned guests rooms, with a combination of One and Two Bedroom Suites and hotel rooms.

Amenities include the Meadow Spa & Pools with 10 treatment rooms and private outdoor hot pool, a bright indoor swimming pool and exercise room on the 3rd floor, and 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains.

Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavours and a warm and friendly ambiance.

  • Located on Banff Avenue
  • Short Walk to downtown Banff
  • Complimentary Banff Local Roam bus passes
  • Complimentary wifi
  • Complimentary parking
  • 2 Tesla charging parking stalls
  • Hotel Rooms, 1 Bedroom Suites, 2 Bedroom Suites
  • Suites with kitchen nook (mini fridge, sink, microwave, toaster)


 We understand that travelers have a higher expectation for cleanliness and health safety than ever before. Our SAFECATION commitment is to lead with hospitality practices that ensure the safety of our guests, our employees, and our community.

Safecation Super Safe
  • No contact arrival and departure
  • Kitchenettes in spacious suites
  • Enhanced cleaning and disinfecting measures in line with AHS protocols
  • Outdoor staircases and hallways to all floors
  • Exterior access to your guestroom (excludes hotel rooms – these rooms have interior hallway access)
  • Modified room service available
  • Friendly, knowledgeable staff with mandatory preventive education and training
Safecation - Social Distance

A Video of the Hotel

Moose Hotel & Suites Lobby
Moose Hotel and Suites
Moose Hotel and Suites

Our Guests Online

Love this hotel!

Loved this hotel. Best location. Walk to all. Rooftop thermal pools and fire pit. Amazing. Generous sized room and bathroom. Liked the in house restaurant. Highlight hotel of our three week trip. Highly recommend! Laundry was in house and super convenient. Parking underground.

Stayed October, 2021

TripAdvisor Canada

Always good

This is my third stay and we treated ourselves to a one bedroom roof top suite this time
Essentially similar to the other rooms but so much space although the views are similar to the other rooms

Covid is causing everywhere staffing problems but despite this, the Moose manages to deliver a good experience

beds comfy, good pillows, great bathroom with good space and the lobby fire is a highlight

Stayed October, 2021

TripAdvisor Canada

Perfect place to stay in a Perfect town

Moose is an outstanding motel in the heart of Banff. Clean, spacious rooms, nice bed, free parking in the garage below, easy to walk to town. We had breakfast only once and it was fine but there are many choices within walking distance. Staff used covid precautions, floor was marked for social distancing. Overall I am so happy I stayed here and think it was a good value.

Stayed October, 2021

TripAdvisor Canada

“Birthday Weekend!”

Chalet type feel with a historic building preserved as the center piece of the hotel. Hot tub on the roof with great views. The walk to the hot tub was not fun in the cold, but well worth the relaxation. Walking distance to all the shops. Great service. Upgraded for half price to mountain view room.

Stayed January, 2021

TripAdvisor Canada

“Amazing property and location”

I have stayed at the Moose many times during my visits to Banff. Each and every time the stay has been absolutely amazing.

The location of this stunning property is practically the best you can get in Banff. The views from the balconies or just outside the front door are gorgeous and you are meters away from all of the amenities and restaurants that downtown Banff has to offer.

I have stayed since our current pandemic has caused their beautiful hot pools to be closed, but luckily the suites are built with a wonderful gas fireplace to warm up in front of on a cold winter day.

Whether you’re travelling for business, pleasure or a romantic night away the Moose is by far and away my favourite spot to stay in Banff!

Stayed November, 2020

TripAdvisor Canada

“Making a birthday even more special!”

The Moose was the perfect place to celebrate my birthday! Right from the moment we arrived, we were greeted with a warm welcome and the most polite staff. The suite was incredibly luxurious; boasting two master bedrooms with ensuite, a fireplace; kitchenette and an amazing deck with a spectacular view of, what else when in Banff, MOUNTAINS!

I was impressed with all the onsite amenities. The Meadow Spa worked so hard to accommodate my request and with its own hot tub for spa patrons only – it made the experience extra special. However we also took advantage of the rooftop pool and hot tubs, as well; if your going to go to Banff to enjoy nature, you have to take in the stars while enjoying their hot tubs.

Stayed November, 2020

TripAdvisor Canada

"Fantastic Stay! Wonderful Accommodations!"

We are international travelers yet during 2020, we are staying in Alberta. We booked a rooftop suite at the Moose Hotel and Suites, Banff, and we were not disappointed.The suite was a perfect size for the two of us, and the kitchenette allowed us to make our own breakfast and snacks.  It was relaxing, quiet, and the bed was super comfortable. The Moose Hotel is working hard to keep all of us safe during the pandemic. We will be back! (P.S., the Rocky Mountain Soap Company products appreciated!) Absolutely awesome staff!

Stayed November, 2020

TripAdvisor Canada

“Perfect Hotel”

Perfect location & ambience. We had a one bedroom suite including fireplace and seating area. The fireplace was such a nice touch (especially when it snowed earlier than expected), we would have loved to been able to use the balcony as well had the weather allowed. The room has everything you need and it was very clean. The rooftop hot pool was a great touch and beautiful views of the mountains. We would definitely stay here on our next trip to Banff.

Stayed October, 2020

TripAdvisor Canada


All I can say is awesome. I was a little sceptical at first because this hotel was listed as best value which to me has lots of variety. Let me say in my opinion this hotel is top notch. The price to me was outstanding for what I got. The location was ideal within walking distance to everything. Modern and yet super comfortable. We had a top floor suite. It was roomy and had everything we could have wanted. The fireplace after a long day of walking was nice. Huge walk in shower with rain head option. Lots of storage and coat hooks which helped when we were wearing lots of layers out walking. This was our first trip west and if we go back I would stay at the moose in a heartbeat.

Stayed October, 2020

TripAdvisor Canada

“Comfy and cozy room in a great location”

We stayed at that hotel in mid October and it was our first time in Banff. Very easy and efficient check-in. The staff was friendly and helpful. The room was a king size bed suite. It was very spacious and the bed was very comfortable. The room had a microwave, small fridge, a Keurig coffee machine and a cozy electric fireplace. We also enjoyed using the 2 hot tubs and sauna on the roof top with scenic views of the mountains around us. The attached restaurant Pacini serves an excellent breakfast. We were also pleased with the location of the hotel on Banff Main street, easily walkable to shops and restaurants.

Stayed October, 2020

TripAdvisor Canada

Paradise in Downtown Banff

My wife and I stayed here for the first time for three nights and we LOVED this hotel! The staff were welcoming and friendly. The hotel itself was modern, clean, and beautiful. And the connected restaurant was delicious. We made good use of the rooftop hot pools and fire pit, which were so nice in the mornings and evenings. Our room was a suite and it was spotless and very modern with a huge bathroom. The inside layout of the hotel reminded us of a resort with the open air corridors and it was a really refreshing style. Overall a stellar hotel and this will be our place to stay in Banff from now on.

Stayed September, 2020

TripAdvisor Canada

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Moose Hotel & Suites
Moose Hotel & Suites
Rooftop Suite

Moose Water Bottle Program