Moose Hotel & Suites’ latest update for guest information of COVID-19
Moose Hotel & Suites
The design of the Moose is Mountain elegance with warm, rich, natural materials. Located a 1 minute walk from the heart of downtown Banff, the Moose Hotel & Suites features 174 air conditioned guests rooms, with a combination of One and Two Bedroom Suites and hotel rooms.
Amenities include the Meadow Spa & Pools with 10 treatment rooms and private outdoor hot pool, a bright indoor swimming pool and exercise room on the 3rd floor, and 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains.
Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavours and a warm and friendly ambiance.
- Located on Banff Avenue
- Short Walk to downtown Banff
- Complimentary Banff Local Roam bus passes
- Complimentary wifi
- Complimentary parking
- 2 Tesla charging parking stalls
- Hotel Rooms, 1 Bedroom Suites, 2 Bedroom Suites
- Suites with kitchen nook (mini fridge, sink, microwave, toaster)
A Video of the Hotel
We understand that travelers have a higher expectation for cleanliness and health safety than ever before. Our SAFECATION commitment is to lead with hospitality practices that ensure the safety of our guests, our employees, and our community.
- No contact arrival and departure
- Kitchenettes in spacious suites
- Enhanced cleaning and disinfecting measures in line with AHS protocols
- Outdoor staircases and hallways to all floors
- Exterior access to your guestroom (excludes hotel rooms – these rooms have interior hallway access)
- Modified room service available
- Friendly, knowledgeable staff with mandatory preventive education and training
Our Guests Online
Imagine being surrounded by warm wood finishes, a crackling natural stone fireplace, a great restaurant where you toast your own fresh bread on a warm grill, well appointed rooms, heated underground parking, a fantastic spa….and all of this is in one hotel in the middle of some of the most majestic surrounding on this planet! We stayed here a couple summers ago and decided to try it in winter this year. (Its off season and quieter, but went skiing, ice hiking and snowmobiling and words hardly describe the beauty of this place).
Stayed January, 2019
“A wonderful fortnight”
We had stayed in Banff before but this hotel was new and recently opened. It is of an upper mid range standard, not five star but nearly there! It is built in a mountain style which means that every room can be reached from outside so if there is snow about it is on the entrance pathway to each room. The staff however work hard to ensure access is easy. Our room a suite with a large double bed and a sofa bed, we were a party of three adults, was comfortable and well appointed. There was a microwave, toaster, kettle, coffee machine and adequate supplies of coffee, tea etc. The hotel has an indoor pool, and two hot tubs, great after skiing! All the staff were helpful and friendly. We found there was very little to fault and that previous criticisms are now unfounded. We thoroughly enjoyed our stay and are likely to return again. Ski storage was available and steps from the storage area almost to the ski bus stop.
Stayed April, 2018
“Comfy Mountain Hotel - Best in Banff”
Banff is a beautiful town but you won’t find any 5-star resorts here. This hotel has all of the amenities you need. It’s clean, everything is new, comfortable and practical. There is a large roof deck with hot tub, a pool, and a small gym. There is also a restaurant and indoor parking garage (helpful in this freezing weather). There is a small self-service laundry room as well. Our room was a one-bedroom with a pullout couch for the kids. It was more than enough space and there is even a small kitchenette that makes snacks and breakfast easier. It’s also around the corner from a super market and walking distance (2 blocks) from all of the Main Street stores and restaurants. I don’t think there is a better choice in Banff.
Stayed April, 2018
I hate to give this hotel 5 stars, because then more people will stay here and enjoy it, making it more difficult for me to book a room here next year (and may cause them to raise the rates further), but I have to be honest- it is a great hotel. The underground parking with ski equipment storage was a big plus for us. It is walking distance to everything, including a grocery store. Food in the restaurant was lovely. Recommend the meat lovers pizza and The bruschetta with mozzarella, which were both amazingly delicious.
Stayed March, 2018
“Great, affordable hotel”
This cozy hotel is located a half a block from the downtown shops and within walking distance to the Bow River, the Cave and Basin, and lots of little museums. Right down the street we even saw a huge herd of elk and one little coyote! We stayed in the one bedroom suite and it was perfect – fireplace, comfy beds, little area with refrig, sink, and coffee maker, all very clean. The outdoor hot tubs had an amazing view with a fire pit right there. Even the toiletries were great – locallay made soaps and lotions. I’m gonna miss this place!
Stayed March, 2018
“Hospitality at it's best!”
There was a group of 42 of us from Michigan on a week long ski trip. We made the Moose our home staying in the suites and also the superior rooms. I am pleased to report that there was not one complaint from any of the club members regarding our accommodations at the Moose. From check-in to check-out, the staff was warm, welcoming and eager to answer our questions from where to eat to how do we get to the ski resort. It was a wonderful trip and your staff and facilities made it even more memorable. Thank you!
Stayed February, 2018
We were only able to stay one night at the Moose, and wished we could have stayed longer. It is a new hotel, only a short walk from shopping and restaurants in Banff. The beds were very comfortable. Nice toiletries were provided in the spotless bathroom, including some handmade soap lavender soap. There is a restaurant in the hotel but we didn’t make use of it. We did enjoy the open air roof top hot pools and fire pit in the evening. So amazing sitting there with the Rockies as the backdrop. Check-in and checkout were smooth and staff was very friendly. The hotel was nice and quiet overnight. Would definitely stay here again.
Stayed May, 2017
“Great hotel in Banff - modern and cozy”
The lobby is nicely designed with a large fireplace and lounge area. The restaurant and bar (didn’t try) are openly designed and create a vivid but not too loud atmosphere. The Superior One Bedroom Suite looks like the photos on the website. Appropriate in size the rooms and bathroom are tidy and clean. Fireplace in the living room creates a cozy atmosphere, balcony easily fits two chairs. A kitchenette provides amenities for caring for yourself. The roof top hot tub is a cool place to hang out and relax. I used it at night (open until 11 pm) and enjoyed it very much. Overall a great hotel experience and a strong recommendation for Banff.
Stayed May, 2017
“A great find!”
We took a chance on the hotel just prior to arriving in Banff and were not disappointed. We even added an extra night. The staff were friendly and helpful with good knowledge of the area and amenities. The newness of the hotel was pleasant and the decor reflected an upscale hunting lodge. Rooms were small but had everything we needed including a patio area with seats. The biggest bonus was the roof-top hot tub and fire pit with spectacular mountain views. We also enjoyed a wonderful meal in Pacini’s restaurant.
Stayed May, 2017
“Quiet rooms, great facilities and right downtown”
Very pleasantly surprised. The staff were friendly and helpful, the room (King One Bedroom) was perfect, including a fireplace and balcony. Tried breakfast at Pacini downstairs. Again, great service and good menu options, with the option to order espresso-based coffee. Didn’t try the spa services. Lots of underground parking. Right downtown, so a stone’s throw from the shops, cafes, restaurants, but surprisingly quiet. I’ll definitely be back.
Stayed September, 2016